Terms of Service - Organic Tribe

Welcome to Organic Tribe. These Terms & Conditions (“Terms”) govern your use of our website, your purchase of products, and your relationship with Organic Tribe (operated by Botanical elxirs. By using our website or placing an order, you agree to these Terms.

Please read them carefully.

1. Definitions & Interpretations

“We/Us/Our” refers to Organic Tribe.
“You/User/Customer” refers to anyone accessing the website or purchasing our products.
“Website” means www.organictribe.in (and related URLs).
“Products” means the goods sold on the Website.

2. Acceptance of Terms

By accessing our Website or placing an order, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any part of these Terms, please do not use the Website.

3. Use of the Website

You agree to use this Website only for lawful purposes and in a way that does not infringe the rights of others or restrict others from using the site. You agree not to post or transmit any inappropriate material.

4. Ordering & Contract Formation

Once you place an order through the Website and payment is successfully completed, we will send you a confirmation email. The order is then deemed accepted and a contract exists between you and Organic Tribe.
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel orders at our discretion.

5. Product Information & Pricing

We attempt to be as accurate as possible in product descriptions and pricing. However, errors may occur. If a pricing error is discovered after you place an order, we will notify you and allow you to cancel the order or proceed at the corrected price.
Prices listed include applicable taxes unless otherwise stated.

6. Payments

We accept payments through secure online payment gateways. You agree that you are authorized to use the selected payment method and that payments will be processed through third-party providers. We do not store your full payment card details.

7. Shipping & Delivery

We ship across India and internationally where available. Delivery timelines are estimates and may vary due to logistical or external factors.
We are not responsible for customs duties, import taxes, or delays due to customs clearance for international orders.
You agree to provide correct and complete delivery information. We are not liable for delivery failures due to incorrect addresses.

Please refer to our Shipping Policy for full details.

8. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.
Products must be returned unused, in original condition, and in original packaging (unless otherwise stated).
Some products (e.g., opened hygiene-sealed items) may not be eligible for returns.

9. Intellectual Property

All content on this Website including text, graphics, logos, images, and software is the property of Organic Tribe or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our written consent.

10. Limitation of Liability

To the fullest extent permitted by law, Organic Tribe shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of the Website or products purchased from it.

11. Disclaimers

Products sold on the Website are for external use only.
Natural products may vary slightly in colour, scent, or appearance from images on the Website. Such variations do not constitute a defect.

12. Privacy & Cookies

Our Privacy & Cookie Policy governs how we collect and use your personal data. By using the Website, you consent to these practices.

13. Changes to Terms

We may update or revise these Terms from time to time. Changes take effect once posted on the Website. Your continued use of the site after changes implies acceptance of the revised Terms.

14. Governing Law & Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Allahabad, Uttar Pradesh, India.

Dispute Resolution

In the event of any dispute, controversy, or claim arising out of or relating to these Terms, the parties shall first attempt to resolve the matter amicably through mutual discussion. If the dispute is not resolved within a reasonable period, it shall be referred to and finally resolved by arbitration in accordance with the provisions of the Arbitration and Conciliation Act, 1996.

The seat and venue of arbitration shall be Allahabad, Uttar Pradesh, and the proceedings shall be conducted in the English language. The award rendered by the arbitrator shall be final and binding on both parties.

Limitation of Legal Action

No claim or action arising out of or related to the use of this website or purchase of products shall be brought by the user after one (1) year from the date on which such claim or cause of action arose, to the extent permitted by applicable law.