At Organic Tribe, every order is carefully prepared and packed to ensure it reaches you safely and in perfect condition. We value your trust and aim to provide a smooth and reliable delivery experience.
Order Processing Time
All orders are processed within 2–4 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Timeline
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Domestic (India): Orders are typically delivered within 4–7 business days, depending on the location and courier partner.
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Delivery timelines may vary slightly for remote or rural areas.
Shipping Charges
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Shipping charges, if applicable, are calculated at checkout and displayed before payment.
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Any ongoing free-shipping offers will be clearly mentioned on the website.
Order Tracking
Once your order is dispatched, you will receive a tracking link via email or WhatsApp to monitor your shipment status in real time.
Delivery Guidelines
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Please ensure that the delivery address and contact details are accurate at the time of placing the order.
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If the package appears damaged, tampered with, or opened, do not accept the delivery. Inform us immediately with photos or videos of the package.
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We recommend recording an unboxing video for all orders to help us resolve any issues quickly, if required.
Delayed or Failed Deliveries
While we strive for timely delivery, delays may occur due to:
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Unforeseen logistics issues
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Weather conditions
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Public holidays or regional restrictions
In such cases, our support team will keep you informed and assist you promptly.
International Shipping
Currently, shipping availability may vary by location. Please contact us before placing an international order to confirm serviceability and delivery timelines.
Need help?
Contact us at organictribeind@gmail.com for questions related to refunds and returns.